Contact Us

Online HelpDesk

The quickest and easiest way to contact us is by submitting a ticket at our online HelpDesk. You will receive a reply within a MAXIMUM of 8 hours.

There is also a knowledge base at our HelpDesk, which may contain the answer to your question.

During our annual summer vacation period, you will receive a reply to your ticket within 72 hours.

Submit a ticket and check the Knowledge Base 

Office Hours

08:00 - 18:00  GMT Monday to Friday
08:00 - 17:00  GMT Saturday
09:00 - 16:00  GMT Sunday

Phone (44) 1422-327-569  24 hours

Email: support at

By Mail

We can be reached by good old fashioned postal mail at:-

Alex Major
1 Maple Fold
West Yorkshire
United Kingdom